Our Lifetime Guarantee Policy
We are proud to offer the best refund policy in the supplement business. You may contact us regarding your product(s) AT ANY TIME for a full refund of the purchase price (less shipping and handling). Whether you keep the product for a week, a month, a year or five years, you can contact us and get your money back. Here are the details:
Refund Policy Terms & Conditions
- Call or email us regarding the specific product that you are not satisfied with. Please include your order number, name, and contact information, as well as the reason for your refund request.
- Refunds will not be issued for products that have not been purchased directly from True Health.
- While our refund policy is lenient, we reserve the right to deny a refund and/or issue a credit in place of a refund if we determine that our policy is being abused.
- Refunds are issued for the price paid for the product, back to the original form of payment. Some exceptions apply.
- In the event an order has been mailed back to us, the postage fees are not eligible for a refund.
- Refunds are processed within 1-5 business days. Refunds issued via check require a longer processing time.
Questions about Returns? Click Here to email Customer Care.