Our Lifetime Guarantee Return Policy
We are proud to offer the best return policy in the supplement business. You may return your product(s) AT ANY TIME for a full refund of the purchase price (less shipping). Whether you keep the product for a week, a month, a year or five years, you can return it and get your money back. Here are the details:
Return Policy Terms & Conditions
- True Health will refund you for each bottle you return (whether unopened or opened). True Health cannot issue refunds for bottles not returned. If a partial order is returned, the prorated value of your purchase will be refunded accordingly. For example, if you order 6 bottles but return 3 bottles, you'll receive a 50% refund.
- Customers are responsible for postage fees to return merchandise to True Health unless you received incorrect or damaged merchandise. In this case, we will arrange for the merchandise to be picked up at our expense.
- It is strongly recommended that you return merchandise using a trackable method and/or insuring the shipment. True Health cannot be responsible for returned merchandise that we never receive.
- Please include your order number (if available), name, address and contact information, as well as any other correspondence with your return.
- While our return policy is very lenient, True Health reserves the right to deny a refund and/or issue a store credit in place of a refund if we determine that our return policy is being abused.
- It may take up to 4-6 weeks, or your next billing cycle, to see your refund after receipt of return merchandise.
Send Returns To:
ATTN: Returns Department
1353 Baker Ct, Suite 125
Lexington, KY 40511
Questions about Returns? Click Here to email Customer Care.